About InstantEncore

InstantEncore is the leading provider of mobile solutions to performing arts organizations around the globe. Our partners use the InstantEncore platform to power their mobile apps, enhance live experiences and create deeper relationships with their audiences. InstantEncore partners include Chamber Music Society of Lincoln Center, Curtis Institute of Music and Dallas Summer Musicals. With Tessitura™ Network, Inc., our partners include the New York Philharmonic, The Shaw Festival and Santa Fe Opera.

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Chapter 5: Ongoing Maintenance

Monthly Check-up Plan

Don’t lose your momentum. You’re off to a great start, but it’s important to keep looking forward and not lose track of your goals.

Action Item: Set up a monthly check-up plan to make sure you stay on track with your goals.

View analytics, speak to patrons, ensure that all internal groups are still enthusiastic about how mobile engagement is positive for the organization.

New Event Listings

As new event listings are added over time, don’t forget the following!

  • Create a Featured Slide (if applicable).
  • Create targeted Push Notifications promoting the event.
  • Setup a Geofence message specifically mentioning the event taking place.
  • Add At-The-Venue content as soon as possible.

Adding New Content

Set a goal for new content items to be added each month.

  • These can be added automatically via YouTube or RSS (Buzz).
  • Or Manually via New Video, New Link (Buzz), Music Albums.
  • Create targeted Push Notifications promoting new content.

Branding Changes

Most arts organizations freshen up their look at some point. We understand this and are here to help.

  • Updating the Background Image and Highlight Color can be done dynamically. Change those in the control panel and the app is automatically updated
  • If you change your App Icon and Loading Screen image, let us know. We will need to compile and submit an update for Apple and Google to review.
  • Typically this kind of update should not happen more than once a year and there is no charge.

Have Questions?
Email us at support@instantencore.com or schedule a time to speak.